Introduction
Welcome to Raziq Brothers Trading (SMC-Private) Limited. Your privacy is very important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our services, platforms, and website. By using our services, you acknowledge and agree to the terms outlined in this policy.
Information We Collect
We may collect the following types of information:
-
Personal Information: Your name, email address, phone number, billing address, shipping address, and payment details.
-
Account Information: Login details such as username, password, and account-related data.
-
Transaction Information: Records of purchases, orders, or payments made through our platform.
-
Usage Information: Data including IP address, browser type, device details, and how you use our services.
-
Cookies & Tracking Technologies: We use cookies and similar tools to improve user experience and analyze performance.
How We Use Your Information
We use collected information for purposes such as:
-
To Provide Services: Managing user accounts, processing orders, and delivering customer support.
-
To Improve Experience: Enhancing our website, products, and services.
-
To Communicate: Sending service updates, promotional offers, and relevant notifications.
-
To Maintain Security: Preventing fraud, unauthorized activity, and ensuring system protection.
-
To Meet Legal Requirements: Complying with applicable laws, regulations, or government requests.
Sharing Your Information
We do not sell or rent your personal information. However, it may be shared in the following cases:
-
With Service Providers: Third parties that assist in processing payments, hosting, analytics, and customer support.
-
Legal Compliance: When disclosure is required by law or necessary to protect our legal rights.
-
With Consent: If you explicitly allow us to share your information with a third party.
Security
We take strict security measures, including encryption, secure servers, and access controls, to protect your data. However, no online system is completely immune to risks, so absolute security cannot be guaranteed.
Your Rights & Choices
You have the following rights regarding your personal data:
-
Access & Update: Review and update your information via your account or by contacting us.
-
Opt-Out: Stop receiving promotional emails by using the unsubscribe option or contacting us directly.
-
Account Deletion: Request deletion of your account and personal data by reaching out to us.
Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect data from minors. If such information is identified, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy periodically. Any revisions will be posted here with a new “Effective Date.” We encourage users to review it regularly to stay informed about how we handle and protect their data.
Contact Us
If you have questions or requests regarding this Privacy Policy, you can reach us at:
📧 Email: nli353961@gmail.com
📞 Phone: 0323-2086928
📍 Address: Plot No: 118-C, Phase 7, Jami Commercial Street 13, DHA Karachi